IEF 2026 - Agenda - India Ecommerce Forum

INDIA E-COMMERCE FORUM 2026

Theme: From Scale to Sustainable Advantage

09:00 – 10:00 Registration, Networking & Experience Lounge

Registration, Networking & Experience Lounge

10:00 – 10:10 Chairperson's Welcome Address

Setting the context for the evolving commerce landscape and the priorities defining business growth.

10:10 – 10:30 Opening Keynote

The New Growth Equation
How leading organizations are balancing growth, profitability, customer experience, and operational excellence.

10:30 – 10:50 Industry Report Launch

India E-Commerce Outlook 2026
Exclusive insights into consumer behavior, growth trends, technology adoption, retail media, fulfilment, and emerging opportunities.

10:50 – 11:35 CXO Leadership Panel

From Scale to Sustainable Advantage
What separates businesses that scale from those that build enduring market leadership?

11:35 – 11:55 Executive Keynote

AI as a Business Multiplier
Driving smarter decisions, greater efficiency, and competitive advantage through AI and automation.

11:55 – 12:20 Fireside Chat

Winning the Consumer in AI Era.
How expectations around convenience, trust, personalization, and value are reshaping customer relationships.

12:20 – 13:00 Leadership Panel

The Battle for Customer Attention
Retail media, creators, marketplaces, performance marketing, and the changing dynamics of consumer discovery.

13:00 – 13:45 Networking Lunch & Experience Zone

13:45 – 14:05 Technology Keynote

Building the Digital Backbone for Growth
The role of cloud, data, platforms, and intelligent infrastructure in enabling business transformation.

14:05 – 14:35 Case Study Showcase

Transformation in Action
Real-world examples of brands leveraging technology, data, and innovation to unlock growth and efficiency.

14:35 – 15:20 Executive Panel

The New Era of Customer Engagement
Personalization, conversational commerce, loyalty, and customer lifetime value in an AI-driven world.

15:20 – 15:40 Fireside Chat

15:40 – 16:20 Leadership Panel

Building Resilient Supply Chains
Inventory intelligence, fulfillment innovation, automation, RTO reduction, and operational agility.

16:20 – 16:40 Innovation Keynote

Predictive Intelligence in Action
How data, analytics, and AI are enabling faster, smarter, and more accurate business decisions.

16:40 – 17:20 Unified Commerce: Connecting Every Customer Touchpoint

As consumers move seamlessly across stores, websites, apps, marketplaces, social platforms, and messaging channels, how can brands deliver a consistent and personalized experience at every interaction?

17:20 – 17:50 Closing Fireside Chat

Reinventing Growth in a Dynamic Market
Lessons from leaders who have successfully navigated disruption, transformation, and scale.

17:50 – 18:00 Closing Remarks

18:00 - 19:00 Networking Cocktails

19:00 Onwards Images Ecommerce Awards

Gala Dinner Followed by Networking Cocktail

Agenda_IEF_2025

Event Theme

VYOM – The Infinite Canvas of eCommerce

VYOM, derived from the Sanskrit word for sky or space, symbolizes limitless potential, expansive thinking, and boundaryless growth. At the India Ecommerce Forum, VYOM becomes a metaphor for the vast, ever-evolving universe of digital commerce—where brands, platforms, and enablers operate not within fixed channels, but across infinite possibilities. As India’s ecommerce ecosystem matures, it is no longer defined by just websites and apps, but by phygital journeys, regional consumer inclusion, AI-powered personalization, and tech-enabled fulfilment networks. From D2C disruptors and omnichannel retail giants to marketplace ecosystems and infrastructure enablers—VYOM brings them all together to chart the next orbit of growth. This year’s theme sets the stage for bold ideas, deep collaboration, and future-defining conversations—where every stakeholder explores their role on this infinite canvas of ecommerce.

India Ecommerce Forum

IEF 2026 – Agenda

INDIA E-COMMERCE FORUM 2026

VYOM – The Infinite Canvas of eCommerce

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